Customers have reported scam emails appearing to come from SkyLine/SkyBest. These emails pertain to our email service and inbox storage. Please do not give out any usernames or passwords as we would never ask for this information. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.

What can we help you with today?

Internet

Accessing and modifying eScout settings
Block wireless network intruders from accessing my information
Can I connect more than one computer?
Can I surf the internet and talk on the phone at the same time?
Can I use any portable internet device with SkyBest Internet?
Can I use my fax machine while using my Internet service?
Changing advanced eScout options
Check for suspected spam/suspicious attachments/viruses
Do I have to be present for installation to take place at my home?
Does my home network detect computers with wireless connections?
Editing eScout Whitelists and Blacklists -Residential Customers
GigaCenter information
How can I do an automatic update?
How can I safeguard my home network?
How can I schedule automatic updates?
How do I change SkyBest Internet Guardian firewall settings?
How do I prevent unauthorized changes to my computer?
How do I reset my wireless router?
How do I set Data Theft Prevention controls?
How do I set my password?
How do I set protection levels against viruses and spyware?
How do I set SkyBest Internet Guardian Parental Controls?
How do I set the level of my protection against Web threats?
How do I turn on the SkyBest Internet Guardian spam e-mail filter?
How does SkyBest Internet Guardian keep my home network safe?
How long will my copper installation last?
How long will my fiber installation take?
How to access eScout quarantined mail and settings
How to change my email password
How to check email while I’m away from my home
How to configure your Macintosh OS X computer
How to configure your Windows 10 computer
How to configure your Windows 7 computer
How to configure your Windows 8 computer
How to create a Home Network
How to install a desk filter
How to install a wall-mount filter
How to install SkyBest Internet Guardian
How to set up my SkyBest email in Outlook Express
How to set up my SkyBest email in Windows Mail
How to tell if my connection is fiber optic or copper.
How to troubleshoot a slow internet connection
How to use my email account for Mac
Important email settings
Internet Price & Speed Structure Updates
Modem Frequently Asked Questions
Security precautions for SkyBest Internet
SkyBest Customer Panel
SkyBest High-Speed Broadband Internet Guide
SkyBest My-Sky App FAQs
Track computers & other devices currently connected to home network
Troubleshooting your Router
Use a Speed Test to Check Your Internet Connection
Using my own router
What can I check when my broadband service is cutting off and on?
What can I do with different internet speeds?
What can I do with SkyBest Internet Guardian Parental Controls?
What does SkyBest Internet Guardian do?
What equipment requires a filter?
What is eScout Spam and Virus Filter?
What is My Home Network Map?
What is the purpose of a router?
What might appear on my network map?
What steps can I take when my broadband service will not connect?
What to do if one of my computers does not appear on the network map
What to expect at my copper installation
What to expect at my fiber installation
Where can I find a current security activity report?
Where can I find my protection summary list?
Where can I find my SkyBest Internet Guardian serial number?
Why are higher speeds only available in fiber-served areas?
Why should I set a password?

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