Skip to main content
  • Residential
  • Business
  • Seasonal
  • Pay/View My Bill
  • Check Email
SkyLine/SkyBest
  • Services
    • Internet
    • Security
    • Television
    • Voice
       
    • Medical Alert Service
  • Order
    • Apply for Service
    • Change My Service
    • Seasonal Service
    • Payment Options
  • Support
    • Customer
      Service
      1-800-759-2226
    • 24/7 Tech Support
      & Repair
      1-877-475-9546
    • Help Center
    • Send a Message
  • Contact
    • Customer
      Service
      1-800-759-2226
    • 24/7 Tech Support
      & Repair
      1-877-475-9546
    • Call Before
      You Dig
    • Office
      Locations
    • Report
      An Issue
    • Send a Message
    • Schedule an
      Appointment
  • About Us

    About Us

    • Locations
    • Careers
    • In the Community
    • News
    • Blog
    • Customer Programs
    • About SkyLine Membership Corp.
    • About SkyBest Communications
    • Taxes & Fees
    • Policy and Legal Center

    Join our team! Check out what positions SkyLine/SkyBest has available.

  • Facebook
  • Instagram
  • Search
Facebook Instagram
  • Residential
  • Business
  • Seasonal
  • Pay/View My Bill
  • Check Email
  • Internet
  • Security
  • Television
  • Voice
  • Medical Alert Service
  • Order
    • Apply for Service
    • Change My Service
    • Seasonal Service
    • Payment Options
  • Support
    • Customer Service 1-800-759-2226
    • 24/7 Tech Support & Repair 1-877-475-9546
    • Help Center
    • Send a Message
  • Contact
    • Customer Service 1-800-759-2226
    • 24/7 Tech Support & Repair 1-877-475-9546
    • Call Before You Dig
    • Office Locations
    • Report an Issue
    • Schedule an Appointment
    • Send a Message
  • About Us
    • Locations
    • Careers
    • In the Community
    • News
    • Blog
    • Customer Programs
    • About SkyLine Membership Corp.
    • About SkyBest Communications
    • Taxes & Fees
    • Policy and Legal Center

Update on Helene Service Restoration Efforts

  • About Us
  • News & Announcements
  • Update on Helene Service Restoration Efforts

October 14, 2024

We are now on day 18 of our Road to Recovery. I am so proud of our employees, as our crews have worked tirelessly towards restoration over these last few weeks. Their sacrifices of time with family and dedication to reconnecting our community has not gone unnoticed. We sincerely appreciate the outpouring of support we’ve received, and we thank you for your patience.

We continue to make steady progress. Approximately 92% of our members and customers are now back online. Additionally, only one of our remote sites is still working off of a generator.

There is still work to be done; however, we will press forward. We will not stop until the job is complete. We are #SkyLineStrong!

 

Sincerely,

 

 

 

 

Kim Shepherd, Chief Executive Officer

MENU:
  • Locations
  • Careers
  • In the Community
  • News & Announcements
  • Customer Programs
  • About SkyLine Membership Corp.
  • About SkyBest Communications
  • Newsletters
  • 2023-24 Directories
  • Taxes & Fees
Also of Interest:
  • SkyBest.com Email Upgrade
  • Important Update on Helene Service Restoration Efforts
  • Billing or Account Questions
  • Store Locator
  • Privacy Policy
  • Terms and Conditions
  • Communications & Video Accessibilities Act
© 2025 SkyLine Membership Corp.
website design and hosting via
nickgreene.com