Customers have reported spam emails about resetting their password and letting them know your "SkyLine/SkyBest eStatement ready to view". Double check the email address that the email comes from. Check spelling and punctuation. DO NOT click links. DO NOT open attachments. DO NOT provide personal information. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

Customers have reported spam emails about resetting your password and letting you know your "SkyLine/SkyBest eStatement ready to view". Double check the email address that the email comes from. Check spelling and punctuation. DO NOT click links. DO NOT open attachments. DO NOT provide personal information. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

How to fix a black screen on your Business TV

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide
  • Verify that the power to your TV is on. To turn on your TV with the SkyBest TV remote simply press the TV button on the remote then the POWER button.
  • Verify that the power to the set-top box is on. A green light should be lit on the front of your box. If not, you can turn it on with your remote control. Simply press the STB button and then the POWER button on your remote.

NOTE: If step #1 or #2 resolves your issue, do not proceed to the next step.

  • Reboot the set-top box by unplugging the black power cord from the back of the set-top box for 10 seconds and then plug it back in. When you see a picture on your TV screen, the reboot is complete.

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