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Office Locations

Corporate Offices
1-800-759-2226
1200 NC Highway 194 North
West Jefferson, NC 28694 (Map)

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Business Hours:
M-F 8am – 5pm
Call Center
336-877-1350
828-898-1350
828-963-1350
336-372-1350
1079 NC Highway 194 North
West Jefferson, NC 28694 (Map)

Exchanges Served: 297, 359, 372, 384, 385, 387, 657, 739, 846, 877, 898, 963, 982

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Lobby, Drive-Through and Phone Hours:
M-F 8am – 5pm
West Jefferson Customer Center & Smart Home
336-877-1350
1060 Mount Jefferson Road
West Jefferson, NC 28694 (Map)

Exchanges Served: 384, 385, 846, 877, 982, 739

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Take a Virtual Tour

Business Hours:
M-F 8am – 5pm
Banner Elk Customer Center
828-898-1350
20 High Country Square Hwy 184
Banner Elk, NC 28604 (Map)

Exchanges Served: 297, 387, 898, 963

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Business Hours:
Tue & Thu 9am – 4:30pm
Closed 11am – 12pm

Mon, Wed, Fri – Closed
Boone Customer Center
(828) 963-1350
(828) 865-1350
217 Wilson Drive
Boone, NC 28607 (Map)

Exchanges Served: 297, 387, 865, 898, 963

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Business Hours:
M-F 8am – 5pm
Closed 10:45am – 12pm
Sparta Customer Center
336-372-1350
199 Grayson Street
Sparta, NC 28675 (Map)

Exchanges Served: 359, 372, 657

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Business Hours:
M-F 8am – 5pm