Seasonal Customer Disconnect Service Application

To have your service suspended during the time when your residence will not be occupied, please complete the application below. This will place your account on vacation status. Partial charges will still apply. This is not a permanent disconnect request.

Important Note: If your home or business has a security system that is connected to your telephone service, the security system cannot communicate with its central monitoring station while your phone is on vacation. Do not disconnect your telephone service if you plan to keep your security system protection active.


Personal Information
Date cannot be more than 30 days from the current date.
Security Information

Please provide a password that is easily remembered. It will be used to verify your identity when you call to access your SkyLine/SkyBest account.


Disconnect
Any leased equipment will remain billed to the account as-is.
If you have an active security system connected to your telephone service, we do not recommend suspending.
SkyBest now offers an Internet service agreement to our seasonal customers who would like to keep their Internet service active a minimum of ten (10) months out of twenty-four (24) months in a two-year period. The 10 months do not have to be consecutive however, once the Internet is connected, there is a one month minimum service required. The benefit of this agreement is waiving the Internet reconnect fee of $39.95 each time the Internet is reconnected during this twenty-four (24) month period. If you are interested in this option please click here to read the agreement in its entirety and electronically sign as you agree to the terms of the contract.

SkyChange

What is it?
SkyChange is a customer-funded program that helps local charitable organizations throughout the SkyLine/SkyBest service area.

How it works:
We'll round up your bill to the next whole dollar amount each month to contribute to SkyChange. (Max $11.88 per year.)
The monthly round-up amount will reflect on your monthly statement. In most cases, donations will be tax deductible.


SkyLine/SkyBest Broadband Service Agreement
Seasonal Customers

The contract obligation for providing this service is twenty-four (24) months. During the twenty-four (24) month period, the customer agrees to retain active broadband service for a minimum of ten (10) full months. Customer may disconnect broadband service for up to fourteen (14) months. Applicable broadband reconnect fees will be waived during twenty-four (24) months. If during the twenty-four (24) month period the customer voluntarily disconnects the service specified in this agreement, moves to an area where the service is not available, the service is disconnected for non-payment or the customer fails to meet the minimum obligation of ten (10) months, SkyLine/SkyBest will bill the customer a $95 early termination fee, and customer agrees to promptly remit to SkyLine/SkyBest the amount billed.

This provision of services and/or equipment by SkyLine/SkyBest is subject to the terms and conditions set forth in this agreement. Customer acknowledges by his signature, that he has read and understands all terms and conditions set forth and understands this contract is for twenty-four (24) consecutive months.

LIMITATIONS OF LIABILITY-UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER TORT, CONTRACT OR OTHERWISE) SHALL SKYLINE OR SKYBEST BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, LOSS OF PROFITS, GOODWILL OR INFORMATION, OR ANY OTHER PECUNIARY LOSS OR DAMAGE) ARISING OUT OF OR RELATING TO SKYLINE’S OR SKYBEST'S SERVICES (INCLUDING, WITHOUT LIMITATION, USE OF OR INABILITY TO USE THE SERVICES) EVEN IF SKYLINE OR SKYBEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Rates are subject to change.

The contract obligation for providing this service is twenty-four (24) months.  During the twenty-four (24) month period, the customer agrees to retain active SkyBest TV service for a minimum of ten (10) full months.  Customer may disconnect TV service for up to fourteen (14) months but during the months of inactive TV service the customer must continue to pay monthly lease charges for all receivers at location.  If during the twenty-four (24) month period the customer permanently disconnects the service specified in this agreement, moves to an area where the service is not available, the service is disconnected for non-payment or the customer fails to meet the minimum obligation of ten (10) months, SkyBest will bill the customer a $95.00 early termination fee, and customer agrees to promptly remit to SkyBest the amount billed.  To the extent permitted by law, customer will pay us any costs or fees we reasonably incur to collect amounts you owe us, including a reasonable attorney fee.

Customer acknowledges by his/her signature that he/she has read and understands all terms and conditions set forth and understands this contract is for twenty-four (24) consecutive months.

You authorize us to ask credit-reporting agencies for credit information about you.

Prices and channel line-ups are subject to change.

Certain programming, including sports events, may be blacked out in your local reception area.  Blackout restrictions are decided by the sports leagues and the other entities that own the local broadcast rights.  SkyBest Communications, Inc. cannot control or predict blackouts.

SkyBest Communications, Inc. is not responsible for the content of programming.  It is your responsibility to use parental controls to set locks and limits as you deem necessary and or appropriate.

In return for receiving our service you agree to pay in advance, rates in effect for your package at the time, including any taxes, equipment lease fees, access fees, deposits, and (de)activation fees and a standard installation fee of $150.00.  Customer also agrees to pay for all service ordered (for example pay-per-view movies) by customer or anyone else who uses customers receiving equipment, with or without customers permission.  The outstanding balance is due, in full, each month.

SKYBEST MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT OR IN ANY RELATED AGREEMENT, INCLUDING BUT NOT LIMITED TO ANY WARRANTY REGARDING THE MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, DESIGN, CONDITION OF, OR QUALITY OF THE MATERIAL OR WORKMANSHIP OF ANY SERVICE OR EQUIPMENT.  WE ARE NOT RESPONSIBLE FOR CIRCUMSTANCES BEYOND OUR CONTROL, INCLUDING WITHOUT LIMITATION ACTS OR OMISSIONS OF OTHERS, ATMOSPHERIC CONDITIONS, OR ACTS OF GOD.  WE DO NOT PROMISE UNINTERRUPTED OR ERROR FREE SERVICE.  SKYBEST COMMUNICATIONS, INC. DOES NOT MANUFACTURE ANY EQUIPMENT OR SOFTWARE THAT YOU MAY USE IN CONNECTIONS WITH THE PROVIDED SERVICE.  SKYBEST IS NOT RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OR LOSSES RELATING TO THE RECEIVING EQUIPMENT OR ANY SERVICE, WHETHER BASED ON NEGLIGENCE OR OTHERWISE.

Return of SkyBest TV Equipment

If you cease to be a SkyBest customer for any reason (whether voluntarily or involuntarily) or if you decide to disconnect/cancel/terminate your PVR service, you must contact SkyBest within fifteen (15) days to (i) make arrangements for SkyBest to pick up all SkyBest equipment; or (ii) you shall deliver all SkyBest equipment to SkyBest.  You acknowledge that the SkyBest equipment belongs to SkyBest and the SkyBest equipment must be returned to SkyBest in good working order, normal wear and tear expected.  In the event that all of the SkyBest equipment is not returned to SkyBest within thirty (30) days of the termination of your SkyBest programming services or equipment is damaged when it is returned to SkyBest, you agree to pay SkyBest the sum of $200.00 per each SkyBest standard receiver or $350.00 for each SkyBest PVR receiver as compensation for a portion of the expenses incurred by SkyBest in establishing your account and providing you with the SkyBest equipment for your use.  Visit www.skybest.com or call 800-759-2226 for details.