Customers have reported scam emails appearing to come from SkyLine/SkyBest. These emails pertain to our email service and inbox storage. Please do not give out any usernames or passwords as we would never ask for this information. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.

The TV has no signal, a snowy picture, or tiling

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Reboot your set-top box by unplugging the black power cord from the back of the set-top box for 10 seconds and then plug it back in. When you see a picture on your TV screen, the reboot is complete.

Not quite right?

Check out these other popular search topics:

pay bill
bill help
calling features
modem
autopay
taxes and fees