Customers have reported scam emails appearing to come from SkyLine/SkyBest. These emails pertain to our email service and inbox storage. Please do not give out any usernames or passwords as we would never ask for this information. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.

 

Troubleshooting remote control issues

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide
  • Verify that the batteries are not dead or low.
  • If this is not the problem, verify that the correct device button is activated.
    • To activate your set-top box, press the STB button on the SkyBest TV remote control.
    • To operate your television set, press the TV button on the remote control.
    • To operate your DVD player, press the DVD button on the remote control.

Not quite right?

Check out these other popular search topics: