Customers have reported spam emails about resetting their password and letting them know your "SkyLine/SkyBest eStatement ready to view". Double check the email address that the email comes from. Check spelling and punctuation. DO NOT click links. DO NOT open attachments. DO NOT provide personal information. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

Customers have reported spam emails about resetting your password and letting you know your "SkyLine/SkyBest eStatement ready to view". Double check the email address that the email comes from. Check spelling and punctuation. DO NOT click links. DO NOT open attachments. DO NOT provide personal information. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

My TV says there is no signal

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide
  • Check the channel your TV is on. It must be on channel 3 or 4 to connect with the set-top box.
  • Press the INPUT button on your remote until the correct input is selected.
  • If the remote is not the one that came with the TV, locate the input button on the side, top or bottom of your TV and press INPUT until the correct input is selected.
  • Make sure the power light on set-top box is green, not red.
  • Check that all power cords and connections are properly plugged into working outlets.
For further assistance call, SkyLine/SkyBest Repair Services at 1-877-475-9546.

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