Customers have reported spam emails about resetting their password and letting them know your "SkyLine/SkyBest eStatement ready to view". Double check the email address that the email comes from. Check spelling and punctuation. DO NOT click links. DO NOT open attachments. DO NOT provide personal information. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

Customers have reported spam emails about resetting your password and letting you know your "SkyLine/SkyBest eStatement ready to view". Double check the email address that the email comes from. Check spelling and punctuation. DO NOT click links. DO NOT open attachments. DO NOT provide personal information. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

I can't see the TV guide

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide
  1. Press STB on the Remote and then GUIDE.
  2. If you want to change the Guide View press STB then GUIDE. Guide Options will be on the left side of the screen by a TV icon. Press GUIDE again to see guides for HD only, All Channels, SD only, FAVs and SUBSCRIBED.
  3. If you are having trouble seeing or changing channels make sure the Guide View is on SUBSCRIBED.

Want to access the SkyBest TV Channel Guide online? Click here

 

For further assistance, call SkyLine/SkyBest Repair Services at 1-877-475-9546.