Customers have reported scam emails appearing to come from SkyLine/SkyBest. These emails pertain to our email service and inbox storage. Please do not give out any usernames or passwords as we would never ask for this information. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.

 

How to view and delete messages

This help topic only applies to customers on the Innovative Platform.

For a relevant topic on the Minerva platform, click here.

You are on the Innovative Platform if your guide looks like this:

Innovative Platform Guide

To View Messages:

  1. Press the MENU button on your remote.

  2. Scroll to “Phone” and press OK on your remote.

  3. Select “Messages” by pressing OK on your remote.

  4. Scroll to the message you would like to read and select it by pressing OK on your remote.

  5. Leave the message menu by pressing the EXIT button.

To Delete Messages:

  1. Scroll to the message you would like to delete
  2. Press the unmarked red button on your remote.

 

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